FAQ's

Frequently Asked Questions

Everything you need to know about ordering, tracking, and getting in touch with us.

How do I place an order?

Ordering is simple:

• Browse our website and add the items you wish to purchase to your cart.
• When you're ready, proceed to checkout and fill in your shipping details.
• Complete your secure payment and you're done.

If you hit any issues along the way, our customer support team is ready to help.

How can I track my order?

Once your order is shipped, you'll receive a confirmation email with a tracking number. Use that number on our website or the carrier's site to follow your shipment in real time.

How do I contact customer support?

If you have any questions or need assistance, our customer support team is ready to help. Reach us through our contact page, by email at support@drinkrose.com, or by phone at the numbers listed there.