Here when the room needs a little help.

Contact Drinkrose Aroma

Here when the room needs a little help.

Most questions — order tracking, scent guidance, set-up, and care — are answered in seconds in our support chat. Prefer to write? Our team reads every note.

Start with our support chat.

Track an order, choose an oil, or sort out set-up and care. If the chat can't resolve something, it takes your details and passes the conversation to our team — you'll receive a confirmation email with your reference number.

Open support chat

Find your answer

  • Where is my order? — Follow your delivery in real time. Track now
  • Choosing an oil — Find the scent that suits the room — and the mood.
  • Getting started — From unboxing to first scent.
  • No scent, no mist? — A two-minute check usually brings it back.
  • Returns & refunds — Our policy, plainly — and how to begin.
  • Pets & essential oils — What we recommend for homes with animals.

Something else? Ask in chat

Still need a human?

Every note is read and answered by our team.

Offices

Britannic Spectrum Ltd
71–75 Shelton Street, Covent Garden, London, United Kingdom

Britannic Spectrum Global Limited
Rm D07, 8/F, Kai Tak Fty Building, No. 99 King Fuk Street, Sanpokong, Kowloon, Hong Kong

Send a note

We read every message. Tell us how we can help and we'll be in touch.





For pet-related essential oil guidance, please read our pet use guide.