Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note: Opened essential oils are not eligible for return due to hygiene and safety reasons.

To start a return, you can contact us at pndkwulczi@gmail.com

Return Shipping Costs

Customer Remorse (e.g., change of mind, incorrect style): The customer is responsible for obtaining and paying for their own return shipping label. We do not provide prepaid return labels for returns due to personal reasons.

How Returns Are Processed

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days and a credit will automatically be applied to your original payment method. Please note that depending on your bank or card issuer, it may take additional time for the refund to appear in your account.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at pndkwulczi@gmail.com with your order number and photos. We will make it right at no additional cost to you.

Contact

For any questions about your order or this return policy, contact us at pndkwulczi@gmail.com.